Portal
Requests that arrive as Backlog issues, ready to work on.
Give clients and colleagues a branded request form. Every submission becomes a Backlog issue in the right project, with the right fields filled in.
30 days free. No credit card needed.
The problem
Requests come in by email, chat and phone. Someone has to copy them into Backlog, chase the missing details and hope nothing slips through.
How it works
Build a form
Choose the questions, then map each answer to a Backlog field: issue type, project, custom fields and attachments.
Check it before going live
A readiness check confirms the form still matches your Backlog project.
Share your portal
Make it public, or limit it to signed-in members of your workspace.
Requests arrive in Backlog
Each submission becomes a Backlog issue, created by a dedicated bot account, in the project your team already works in.
Features
Forms mapped to Backlog fields
Issue type, project, custom fields and attachments, set per form.
Issue titles built from answers
Templates with placeholders turn answers into consistent issue titles and descriptions.
File attachments
Up to 5 files per request, 10 MB each, attached to the Backlog issue.
Your branding
Your logo and header on every portal page.
Public or members-only
Open to anyone with the link, or only to people signed in to your workspace.
Self sign-up by company email
Let people from your clients' email domains create their own submitter accounts. Free email providers are blocked.
Spam protection
Cloudflare Turnstile keeps bots out of public forms.
Readiness checks and an overview
See what needs attention before a form goes live, and keep an eye on your portals in one place.
Free submitters
People who send requests never take a seat. Only admins and editors who build and manage portals do.
Who it's for
Agencies taking client requests, IT and operations teams running an internal help desk, and any team tired of retyping emails into Backlog.